At Prime Ventures, we are committed to providing exceptional services that meet your business needs. Our refund policy ensures transparency and fairness across all our service offerings. Please review the details below to understand our refund terms for each service.
1. Business Strategy:
- Initial Consultation: Refunds for the initial consultation are available if requested within 7 days of the consultation, provided no further services have been rendered.
- Strategy Development: Refunds for strategy development services are available if the cancellation request is made within 14 days of service commencement and before the final strategy document is delivered. A pro-rated refund will be issued based on the work completed.
2. Financial Analysis:
- Initial Assessment: Refunds for the initial financial assessment are available if requested within 7 days of the assessment, provided no further analysis has been conducted.
- Detailed Reports: Refunds for detailed financial reports are available if the cancellation request is made within 14 days of service commencement and before the final report is delivered. A pro-rated refund will be issued based on the work completed.
3. Startups and Innovation:
- Consultation and Planning: Refunds for consultation and planning services are available if requested within 7 days of the initial consultation, provided no further services have been rendered.
- Implementation Services: Refunds for implementation services are available if the cancellation request is made within 30 days of service commencement and before any significant implementation has been carried out. A pro-rated refund will be issued based on the work completed.
4. Business Consultation:
- Initial Consultation: Refunds for the initial consultation are available if requested within 7 days of the consultation, provided no further services have been rendered.
- Ongoing Consultation: Refunds for ongoing consultation services are available if the cancellation request is made within 14 days of service commencement. A pro-rated refund will be issued based on the work completed and the consultation sessions held.
General Terms:
- Service Completion: Once a service is fully completed and delivered, no refunds will be issued.
- Quality Assurance: If you are dissatisfied with any aspect of our services, please contact us immediately. We will work with you to address your concerns and find a satisfactory solution.
- Refund Process: To request a refund, please contact our customer service team at: accounts@primeventures.com. Refunds will be processed within 14 days of approval and will be issued using the original payment method.
We value your business and strive to provide services that exceed your expectations. If you have any questions about our refund policy, please do not hesitate to contact us at: accounts@primeventures.com
